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More Spent Per Visit
A repeat purchaser spends 7x more per visit than a first time shopper. The more loyal customers you create, the more profitable you become.
– Adobe Digital Index
Just a 5% increase in your customer retention rate can generate a 95% increase in your store’s overall profitability. A small change has big results!
– Harvard Business Journal
Less Than Acquisition
Retaining a customer is less expensive than acquiring one. It on average costs 5x less to get an existing customer to return than it does to acquire one.
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