Pricing Plans for Magento Stores

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*a loyalty point transaction is anytime a customer earns or spends points.

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Frequently Asked Questions

What is a "loyalty point transaction?"

A loyalty point transaction is any time a customer earns or spends points. This creates a “point transaction” in our system. Generally, you will have about 3X – 6X your monthly orders in loyalty point transactions, depending on how many customer actions you reward (like signing up for an account, referring friends, or sharing your products on Facebook).

Can I install it myself?

Yes, you absolutely can! After you sign up we’ll send you a link to our installation guides. If you need help installing, we can help you out too. Our Small Business Plan comes with free installation.

Can I use Sweet Tooth on a development environment after I purchase?

Yes. Every Sweet Tooth plan comes with a “live” version and a “development” or “staging” version. This way you can install Sweet Tooth on a test/development/staging server without affecting your analytics or transaction limit.

What types of payment are accepted?

We accept VISA, Mastercard, and Amex. For Enterprise or Enterprise Plus accounts we can arrange for bank wires. Unfortunately, IOUs will not be accepted.

Can I move up and down plans?

You can move up and down plans as you’d like. Just let us know what plan you’d like to be in and we’ll set it up for you!

Can I read the terms of service and privacy policies?

Yes, please check out our Terms of Service and Privacy Policy.

Can I name the points what I want?

Yes you can! You can name the points currency to match your brand and program. You don’t even have to call them points at all. You can call them bucks, pounds, balloons; anything you want! You can even choose to display them as store credit.

How do the free trials work?

Once you select your plan, we’ll ask for your email and create your account. After this we’ll authorize your credit card to start your trial. Within your trial period you won’t be charged at all. After your trial period expires, you will be charged the amount of your monthly plan. Our Small Business plan is our most popular because it comes with a 30 day trial and free installation.

Do I need a new Sweet Tooth subscription for each store?

No you do not need a new subscription. Your Sweet Tooth subscription works for unlimited stores on the same account.

Can you help me with installation?

Absolutely! Our Small Business plan  and higher come with an installation package. If you sign up for a trial and prepay your first month, we’ll install Sweet Tooth for you. If you need installation and you’re on the Start Up plan, you can purchase this after you sign up.

Can you help me with best practices and tips?

Yes! We’ve seen over 3,500 loyalty programs in over 40 countries and in virtually every industry imaginable. Our Enterprise and Enterprise Plus plans come with a Consultation Package to make sure your program is finely tuned to have the highest possible return on investment. If you’re in a smaller plan and would like consultation, you can purchase a consultation package or 5-hour blocks of loyalty consultation with one of our experts.

What if I install and don’t use it?

That’s fine, just let us know before your trial period is over and we can help you get started or cancel your trial.

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*a loyalty point transaction is anytime a customer earns or spends points.