This page shows just a few of the store owners and developers that have taken the time to say how Sweet Tooth has made a positive impact on their business. We want to to see YOU succeed. Prefer a more visual approach? Check out our Client Showcase
Many merchants and developers have been affected by Sweet Tooth enough to let us know. What's your story?
Sweet Tooth is an amazing piece of code. I have complete control over the amount of points my customer can get. In the long run, customers will want to purchase from your store because they know each dollar spent brings them closer to earning that free product or a discount. Overall, I have had a great experience with Sweet Tooth and it has only been live for a month on my site.
- Lance, TheTennisDepot.com
The module has incredible flexibility and can be configured to suit a wide variety of uses from straight forward points awarded for purchases to some more interesting uses like awarding points for product reviews (very good for SEO and consumer product endorsements) by making use of behavior rules. We're full time Magento developers... I've seen the code and it's well worth the price.
- Sean, CollinsHarper.com
The response from our existing customer base has been excellent with increased member reviews, tags and referrals and feedback has been very positive with regard to ongoing customer loyalty. I would not dream of starting a new online store without Sweet Tooth in place in any new business venture I undertook.
- Pete, GPCSupplements.com
Sweet Tooth is reliable and fast. Documentation and support is great. I also bought executive support and it was well worth it. I highly recommend this extension and it's worth every penny. Thanks again!
- Ryan, Joolwe.com
If you want a loyalty system this is the one. There are many, many options to customize the system, you can work with products, with cart, with user actions, and more, all is simple and intuitive, the code is perfectly integrated with Magento and really well done. Another thing to report about this module is the support; for my system configuration I had contact the support and I can tell that is top class, vote 10. The price of this module could seem a bit higher but if you consider the overall quality of that module I think that is very good.
- Senza, mma-store.it
Sweet Tooth is one of the best extensions on the market. We've been using it for over a year now and we are adding it to our newest site as well. Sweet Tooth consistently rolls out updates with new features and support is top notch.
- Jeffrey, Sweet Tooth User
Without a doubt, I see that this is one of the best magento extensions. Very useful, very well documented, great support... Thanks!
- Miguel, Sweet Tooth User
I installed Sweet Tooth a few weeks ago and have been really impressed! Their documentation is very extensive and support is quick and helpful. Highly recommended.
- Omar, Sweet Tooth User
If you are thinking get any Loyalty program, take this one. The support is awesome the product more than that.
- Roger, Sweet Tooth User
I just have to say great extension and especially incredible support, even for people like me... not a programmer. Always ready to help and answers in time. 5 stars extension, 6 stars support.
- Zutka, Sweet Tooth User
...worth every penny you spend. Support was GREAT for me. They provided me with their new backend feature for importing points from another system. Great job, guys!
- Gabe, Sweet Tooth User
I'm very happy with this Extension... this is priceless and it should cost 3 times more. Our customers are excited about the point system and we are sure we have increased our profits thanks to Sweet Tooth. If you are serious with your shopping cart, this extension is a 'must have'. It´s 100% customizable, and you can adapt easily with your own template. Good work, great support, a lot of possibilities.
- Brian, Sweet Tooth User
I have the module now installed. It works like a charm. The support is outstanding! (even with my sometimes silly questions) I can recommend this module AND the support.
- Roger, Sweet Tooth User
The Sweet Tooth rewards system is a critical component of our business model. The incredible flexibility of configuration allows us to engage our customers in many different ways to drive loyalty and increase sales. The price is well worth the added functionality to your site! This is the perfect solution for any business.
- Brian, briannoon.com
This plugin is not cheap but worth every penny you spend. Support was GREAT for me. They provided me with their new backend feature for importing points from another system. Great job, Guys!
- ReginaldBull, Sweet Tooth User
Thumbs Up !!! These guys are so prompt, responsive and very helpful. They just help me solved an urgent issue, what a relief! Excellent support I would say.
-bennycfw, Sweet Tooth User
Legendary support! I made a batch of installation and Jay went well out of his way to make it right. Highly recommended!
- gabsgetting, Sweet Tooth User
Great extension, works fine in the outdoor store (http://sherpa.pl) we've made for a client. Sales increased significantly after installing the module (what made client and us happy :) ). We've had small issues with tax calculation but with great support from Sweet Tooth team we've fixed it quickly.
- Kuba, snowdog.pl
We haven't had the module installed long enough to comment on the product, but support from Sweet Tooth has been SUPER sweet!
- Ramon, future500.nl
I have the module now installed. It works like a charm. The support is outstanding! (even with my sometimes silly questions) I can recommend this module AND the support. Chapeau for the team of Sweet Tooth!
- robijn50, Sweet Tooth User
Well I've got to say, I really like this product. Took a little time to put it together, but I'm starting to get the gist of it and it is pretty extensive in it's functionality. The customer service is also pretty great. Thumbs up!"
- Nicholas, overload.com.au
I have to say WOW! I'm starting to use the extension and looks great, but what is really awesome is the support. They answer you in no time and, if necessary, search your db till they find why is not working. A+++. I'm the kind of guy who never writes reviews but this extension deserves a good one.
- Carlos, grupoultreya.com
The support is awesome. The guys at Sweet Tooth are courteous, know their stuff and deliver. I have had all the help i needed even if it was something very basic. Recently, I had a complex rules issue which was not part of the support deal, but these guys went that extra mile to ensure that the rules worked properly. A lot of time was spent implementing and checking but never got any moans. The product is awesome too! I have dealt with many of the support team and must say that they are all good. Keep it up lads and laddies. You make a winning team. Thank you again and again.
- Kamal, gpsupplies.com
The support is indeed quite impressive, my direct contact was Mohsen and I couldn't have asked for better support. He treated my situations although small, with priority and great regard. I could go on, but I'll keep this short and sweet, support goes a long way, without this even the best extension would be useless.
- Heny, Sweet Tooth User
I totally agree with Heny. I was supported by Kopila and the services are exactly as described by Heny. I am very, very impressed with the extra mile that WCDA is willing to go to help out all the small teething problems that all Magento owners will face.
- SC77, Sweet Tooth User
The Sweet Tooth support is awesome. They analyze the issue in detail and response quickly with suggestion and fixes
- Shivram, zeonsolutions.com
We have tried many extensions from different companies (including some so called "MAGENTO ENTERPRISE DEVELOPER"), but none of them can come close to Sweet Tooth. We have installed ALL of Sweet Tooth extensions and I have to really praise these guys for their service excellence and quality products. We faced some problems with Sweet Tooth due to conflict with some other extensions that we have installed... and yet the passionate team from Sweet Tooth went beyond their scope of work to assist in solving the issues.
- SC77, Sweet Tooth User
Hello i have a video game store and it's the second here with Sweet Tooth. The tools is great and is one of the best reasons to have such affiliate customers. Recently i received the new version from Sweet Tooth, and some issues had occur due to some incompatibility with my extensions. I've reported that to Sweet Tooth and the support were simply amazing.Fast response, competent and friendship answer made me a fan of Sweet Tooth and also Sweet Tooth. I recommend this to everyone who have a serious business.
- Jorge, gamingreplay.com
What an awesome product and the support from the team at Sweet Tooth is exceptional. This is one product I am glad we chose to purchase. Thank you for all your work into this product.
- firemanruss, Sweet Tooth User
Everything you need from a good point system & referral extension is provided by Sweet Tooth. Easy to install, numerous features, timely updates and super awesome support makes it worth every penny spent. Keep up the good work guys!
- Rahul, Sweet Tooth User
Hi everyone. I just wanted to report back on how excellent the service and support is for the Sweet Tooth extension. Thanks to Mohsen, Vlad and Roel for all their help in double checking I had my rules set up correctly and for taking on board suggestions as well." Brilliant product, brilliant support. Well done!
- Deborah, naturaldogstore.co.uk
"Ages... ahead! The guys at Sweet Tooth have produced an outstanding module for Magento (probably the most sophisticated I have come across).The service was excellent and super-fast. I am ultra-satisfied and I suggest Sweet Tooth Reward Points Module... 110%. p.s. Don't forget to add-on the Refer-a-friend extension, to super-enhance it! ;-)
- frankanton, Sweet Tooth User
They are the greatest support team ever.
- Michael, mamamio.com
The Sweet Tooth team is nothing short of amazing! I ran into some problem with the Magento template I'm using and also had some extension conflicts.. Rami and Kopila were nothing but helpful and patient. They were able to get ST running on my site and even corrected the extension conflicts I was having... and they did it very very quickly! They even installed the referral extension for me. Always a quick response, very helpful... amazing product, amazing team of guys. Thanks Sweet Tooth!!
- Jason, theflyerlab.com
There are a lot of extensions out there. One thing to note on this extension in particular is the customer service. Absolutely top class support. They have a team working on your request, issue, integration into your site....everything you need to be reassured your purchase is safe. Great work. Great Product.
- Derek, sequel2.com
It's really a rare thing to contact customer support for an extension when you have a problem, and they get it fixed on their very first suggestion, but that's what Sweet Tooth just did for me! They really do have A+ customer service and tech support. What would have taken me days to figure out, they solved in a matter of hours! Thanks again!
- Brian, brianspotts.com
We use Sweet Tooth and it has transformed our business. It's obvious when you think about it, a one cost to bring an unlimited number of customers back time after time?! Easy decision. You can see the system at work on any of our product pages: www.warehouse-aquatics.co.uk Also I can confirm that the support offered is absolutely top notch - way above what most of us would expect! Thanks Sweet Tooth, keep up the good work.
- David, warehouse-aquatics.co.uk
Great extension. Great Support. Features of Sweet Tooth are mind-blowing as we all know but service is equally good. I installed Sweet Tooth in a custom theme and was facing some issues with Js and Css. Sweet Tooth stepped in and found all the issues and helped in solving all of them. The extension is working very well now. Its worth my money. 10/10
- Atit, cartridgeproviders.com
Thanks for a great extension! I was really impressed with the service I recieved from the team at sweet tooth. I am in Australia in a different time zone yet I still received prompt replies to email and excellent service.
- Gary, sacredsource.com.au
Been using this for a while, it's a pricey investment, but they've been great support in getting it running, and it has turned into one of the biggest differentiators as a company. May not be right for every business, but certainly worth considering, and among points modules, it's hands down the best. So if you go with points, I'd say go here.
- Allen, Sweet Tooth User
Sweet tooth is by far the most powerful tool to generate a real and long lasting relation with your customers! This extension is great! BUT the support is absolutely fantastic! It's always a pleasure to work with these guys! Keep up the good work!
- Felix, flaer.de
I have to say that their support is not just fantastic, it is unbelievable in this day and age. Last night late I found a major display problem. And it wasn't even a Sweet Tooth problem. It was another extension causing a conflict. But Kopila fixed it for me on the test site, sent me a screenshot for proof, and then gave me the step by step fix so I could reproduce it if and when I needed to on the production site. Unbelievable right? These guys are not usual.Just remembered another issue, and so had to share it. Not a huge one, but an annoying one on the admin side. I reported it and again got rapid response. All of the info was gathered, and a fixed update was rolled out available for all users within 48 hours. Pretty amazing stuff. Keep up the good work!
- Steve, beeyoutiful.com
Amazing customer service. We had a conflict with an unrelated extension. The guys at Sweet Tooth were right there helping to get us up and running the very next day. Now both extensions are running happily together and our site is a rocking sales machine. They even spent the extra time needed to teach us how to make the fix. Way to spread the wealth! After our stellar experience with Sweet Tooth we went ahead and purchased Better Site Search as well. Rock solid!
- John, elisalink.com
Very good extension and better customer service. They are ever ready to resolve you any issue or question even on Sunday! If you have doubts to buy this extension, don't be afraid, it will not disappoint you.
- Daniel, radabeauty.com
We are mainly into b2b space and the amount of features offered by sweettooth out of the box is just wonderful. Whats more, for the customizations we wanted there was the support team guiding us at every step possible. I never expected the support to be so top notch, they are a wonderful bunch of people to work with who have gone beyond their way to help us with customizations and any other issues we came across. Thank you Sweet Tooth team for all the support and looking forward to your support going further. All in all, one cannot go wrong with sweettooth. It will help any e-commerce site benefit with sales and customer loyalty enormously PS : We are running the platinum edition.
- Nithin, Sweet Tooth User
Of all the many extension i have bought. Investing in Sweet Tooth is one of the best choice i made. If you want a loyalty program which is scalable, powerful and somewhat easy to use and have that extra cash to burn. Get SW. Support is responsive and helpful. For me a great experience.
- Iman, Sweet Tooth User
The SweetTooth support and integration team have been nothing less than exceptional when dealing with us.The extension is all it is advertised as, stable, versatile, feature-rich. Having rolled out the extension onto one store, we plan to roll it out across many more. At no stage did ST not provide customer focused information or facilities to make decisions, try, but and integrate. We look forward to future development with this extension from the professional extension vendor.
- Anthony, idealtools.com.au
Great product from a great company! We found the extension to be well designed with tons of features which provides real value to our business. Their support is incredible. They always respond very quickly and are Magento experts. We really appreciate the assistance and flexibility in getting it running. Sweet Tooth is unique in that they understand all aspects of running a loyalty program. We know that integrating rewards with our Magento store will provide us a real competitive advantage. Plus, Sweet Tooth is always innovating with addons like instore and points.com integration. Sweet Tooth is a crucial partner in the continued growth of our store. I highly recommend their products.
- Brian, briannoon.com
Working with Sweet Tooth has been an extraordinary experience, and we haven't even begun testing the product to its full capacity yet! The team went above and beyond the call of duty to troubleshoot the minor installation issues we were encountering. They even helped us promote our site launch with a blog post! The entire time they were friendly, prompt, and knowledgeable. We would recommend this product for the service alone!
- Greg, saleaxis.com
Awesome Extension, awesome support. I am very pleased from the support team who helped me to fix issues. Working with ST team was great experience. ST having very intelligent, knowledgeable support team, they respond very quick and bring solution to the problems. I would recommend this product. Keep up the good work!
- Sandeep, zeonsolutions.com
Last week I bought this extension and was pleasantly surprised by its many features. There was just something that I wanted changed. Within minutes I had response from the support team asking for additional information. Less than an hour later, they had solved it for me and also discovered that another extension conflicted with Sweet Tooth. After I had explained that I am not a programmer and not fully understood how I had to resolve this, they offered, although it was not their problem, to solve it for me. I would like to thank the support team for their great support.
- Ron, debeestenbende.nl
Quite simply.. this is the best add on available for customer retention. The customers love it, I love and the support from the team is second to none. They go above and beyond to help you.You couldn't get a better customer support team! Highly recommend!!
- hairygibbon, Sweet Tooth User
We have a very heavily edited Magento 1.4.2 version with loads of customisation, it took a lot of work to get Sweet Tooth working without conflicts. But the support really went out of their way to get this solved and running perfectly, and when I say out of their way i really mean it.Thank you guys, we are already seeing the result in sales :-)
- Dewdan, Sweet Tooth User
This is the best add on available for customer retention.I would like to thank the support team for their great support.
- jhonmerry, Sweet Tooth User
I’m very comfortable to work with Sweet Tooth because their support team is the best one and the affiliate program is simply fantastic. I recommend. 100% Sure.
- José Alexandre, jrcol.com.br
Awesome Extension and super support. I would recommend this product because there is great support team behind. Keep up the good work!
- Jamitha, asatechnologies.com.au
Great module and excellent support. Well worth every penny!
- Richard, wiseguys.co.nz
Great module and excellent support!
-Peter, Sweet Tooth User
Really fantastic customer support. Offered helpful advice on conflict plugins which were previously installed. Recommended.
Amazing support and extension! Any questions are very fast and accurately answered. Best support experience for an extension so far. Highly recommended.
Excellent customer support. Few module developers even have support, and the ones that do usually don't have great support. Sweet Tooth support definitely stands out in the crowd. Thank you!
These guys are great with support. Helped me out with sorting a problem with my customised install - so they helped to fix a problem made by my customisation. And they also found an issue completely unrelated but affecting Sweet Tooth. Can't praise their prompt and helpful service enough. Plus, installing the system and including the components where I want them to be was easy. It does cool stuff and is worth the money. Cheers!
Great extension; the features are beyond our expectations! The support is incredible! Fast installation! All my issues (even those which are not directly related to Sweet Tooth extension) are fixed in a minimum amount of time (always within 1 hour)! Don't hesitate to buy this extension!
These guys are awesome. Nothing, i mean nothing is too much for them. Send a hundred queries and the reply without any hitch. They are exceedingly courteous and very very helpful. They set up my rewards scheme as soon as i asked for help. I must say this type of customer care is undeard of these days. Great job done. The ST awards extension is doing great for us. Anybody thinking to start this - i say - go for it. This is a great extension from a team of fantastic people.
Support is great and features are rich and extensive to do percentage which many other loyalty program extensions DON'T HAVE. High price point but YOU GET WHAT YOU PAY FOR. support alone has paid for itself let alone all the repeat customer we are receiving. Thank you.
-marcoponce, Sweet Tooth User
Sweet Tooth are simply the best company I have ever dealt with for Magento modules. The module itself is awesome but the very best bit is the customer service the provide! If you like the module buy it today and you'll be happy!
BEST CUSTOMER SUPPORT EVER! Sweet Tooth offer the best support I have ever experienced. At any time of hour, they respond with a smile, to any question you may have. Sweet Tooth are the best loyalty module for Magento. Period. Compare it with the expensive module Magento have written, Sweet Tooth is way better and affordable.Highly recommended! A++++++++++++++++++++++++++++++++++++++++
Sweet Tooth is an excellent add-on for Magento, it is one of the best built and most useful.But the their support team is by far the best support I have ever had the pleasure to deal with. Typically I would not use the word pleasure in the same sentence as support. But their people have amazed me with their support.
Im based in Sweden and Sweet Tooth has been very helpful with support, eventhough we are a couple of hours apart, answers around the clock has been fast and the help we have received have not only been excellent, but has been outside of their normal support policy. Thanks a lot guys!
The extension itself is powerful, while being simple to install and configure. Just as important, if not more, is SweetTooth's customer service. They are very responsive and fully back their product. I give this extension and the developer two thumbs up.
-kt3486 , Sweet Tooth User
Sweet tooth rewards is our extension of choice when considering reward points on our sites. The software is great, easy to install and customise and as mentioned by many others the support is second to none. If you’re after reward points for your Magento store then you really don’t need to look any further.
-Mark , stickylizard.co.uk
I have so far only been in contact with the pre-sales support as I am working on a magento store for a client. Prompt and accurate responses, gave me some insight in how the system works and had answers for nearly all of my questions.I will definitely promote this system to my clients and I'm looking forward to all of the new features they have planned!
-Kargha, Sweet Tooth User
A fantastic extensions with many uses. Certainly the best of its' kind available for Magento. Installation is very simple and if you do have problems, the support team clear them up very quickly.
I definitely agree with DNSJimmiy. Its a great extension.Only positive experience. Keep up the good work!
-Janose, Sweet Tooth User
Support team is great. Fast, pro active and helpful.
Great extension. Fast support and very helpful. I will use this extension in every Magento site I own.
-Miguel, Sweet Tooth User
This is an amazing Extension and the support is PHENOMINAL!! I have used other extensions with not so great support... Sweet Tooth support is First Class and I highly recommend the Sweet Tooth extension and their company. Thanks Sweet Tooth! :)
1st Class Support! Thank you Sweet Tooth.
Hi. I'm using ST for 1 year.The support is outstanding. Definitely. They today fixed issues with my Amasty module which generated conflicts with ST. Sid did the great job. Thanks for advance. My feature suggestion is to re-think if its possible to add two-way points adding - similar to affiliate extensions. And to add more customized rules for earning and spending. I sucessfully installed AITOC Loyalty Program which added new rules actions to Sweet Tooth out of the box.
-Tomek, Sweet Tooth User
it's rare that customer support operatives don't make you feel like you're talking to a brick wall. these guys are the exception. their support is incomprehensably fantastic. we've not used the extension yet in a production environment yet, but our client is already more than happy with the features it provides. couple that with someone ready to reply at the end of a support desk should you need them, and you've got yourself a winner. literally, can't go wrong with these guys. 1st class. a+, a*, all these guys singing their praises here are speaking nothing but the truth. keep up the good work :)
I'm extremely happy with its functions and the support they provide!! If you have ever bought any other extensions you would constantly hear "oh that error came out from the other extension not us!", "you should make sure your other extension integrate with us, not us integrate with your other extensions", "I have no idea where that error came from and your requests is out of our scope of support service" -- you know what, these NEVER happen to Sweettooth!! They help you out with every single problem you have, make an effort to visit your backend and look and test your errors, they make sure that Sweettooth integrates with your magento store, your theme, and even all your other extensions!! and what I want to say is, it's worth every penny you spend! And there's no other loyalty program extension out there that is comparable to Sweet tooth, highly recommended!
-buramiko, Sweet Tooth User
Wow. Their support is amazingly fast and helpful. I've worked with a LOT of development companies over the past 7 years... and this is by far the best company I've ever worked with. Absolutely outstanding!!
Thank you for support Sweet Tooth!
-Hottie World, hottiesworld.com
This is definitely one of the best extensions that entrepreneurs need to have. Not only ST offers free 200 transactions per month (Which is good for starting businesses and eventually will grow), they have the best customer support ever. A short story to tell, that I examined the extension, in fact, it has been installed and un-installed 4 times however, didn't feel any worries because "Roel" ST Support helped on everything from installation to guides to perfect install. 101% recommended!
The Sweet Tooth module is an excellent module. It is compatible with most versions of Magento, which is excellent.Their support is amazingly quick and responsive. Overall an excellent addition to the community.
We are using the Free Startup plan of Sweet Tooth rewards in our store and it is working great. The support team is extremely fast and helpful! Highly recommend.
I am very impressed with this software. Especially the rewards for Facebook Likes facility. The pricing policy is also very sensible. i found their customer support to be outstanding. Every single question I asked was answered quickly and expertly. I applaud their customer support team.
The Sweet Tooth module is a great tool for marketing. It works great and the price is fair. The support is very quick and helpful. Overall sweet tooth is an excellent extension and I recommend it.
We have been using the Sweeth Tooth reward module for the last 6 months and I must commend the developers on a fantastic product. Also the customer support has been nothing but top notch. I would highly recommend Sweet Tooth to anyone looking to increase customer loyalty to their Magento e-store.
I'm impressed with the support of sweettooth team.They are very professional and Overall sweet tooth is an excellent extension and I also recommend it.
I must repeat what everyone else has stated, the support is AMAZING! There's been a few times I've had issues (my own doing) and the support team has been there every step of the way! As for the extension, it took a few months to get going but I've definitely seen an increase in accounts and sales. This without really doing anything out of the box. If one were to get proactive and creative with the system, the sky is the limit.
-rockgirl, Sweet Tooth User
First class support-dont hesitate to work with this guys, they know what they are doing . they help me to customize my template and now my website looks perfect with sweet and tooths. very happy with this purchase.
Very prompt and friendly service. They really go out of their way to help you. The extension has tones of features and works well. Highly recommended if you want to take your magento store to the next level.
SweetTooth is always striving to create a positive experience for their clients. Not to mention that the software is very robust and provides a lot of opportunity for companies to grow their customer retention program. Thank you SweetTooth for going above and beyond to help!
This is an amazing plugin to generate more sales. Also their support is outstanding. Quick response and always willing to help! Thanks SweetTooth!
Love the support which I got when I encountered some issues with Sweet Tooth! The support team has been very prompt and efficient in dealing with my problems. I can't thank them enough for their help! :)
-Jr Lim, stylesocietal.com
This is fantastic product which is easy to set up and integrates incredibly well in many parts of the store. I cannot thank them enough for the fantastic service we have received from the entire support team! Thanks again Sweet Tooth!! Highly recommended!
Sweet Tooth is a great product and the support is excellent. Thanks so much to Jay, Vlad and the rest of the team for helping out with a feature we needed! Top notch company!
Sweet tooth is a great extension with nice fast support. We got some problems but the support team helped us to fix them very quickly. Thank you guys so much!
The service of Sweet tooth is very efficient and very patiently helped me to solve the problems,this service is worth me to choose their products!
-code4game business, gamezman.com
I had to contact support and had every question answered in full response via live chat. I am highly looking forward to purchasing this product and becoming a customer; thanks to the excellent support from, Steve Deckert.
With very little knowlegde of PHP, MySQL or anything I quickly had to rely on the help of Sweet Tooth's help. With an AMAZING response time, sometimes even within minutes (!) I have only 2 thumbs, but if I had more they would have gone up. 10 out of 10! Thanks!! (especially Kopila and Vlad)
Service support incredible! Super responsive, took over the backoffice, problem solving, help, and advice 10/10!
-Ferrasjulien, Sweet tooth User
Incredible Module and incredible Tech Support! We use this module for 3 months and it works smooth and without any troubles! It's very interesting to notice how our clients use their points:) People share points, send them as gift, use for their next orders:))) Really one of the best Magento additions and the Tech support is really great! They even help us to customize the module so its perfectly suit our needs:)
If you want to invest in a rewards program that reinvests in your business, Sweet Tooth is it. These guys are not going anywhere and are dead set on being the premier rewards system on Magento and beyond. New features constantly and a commitment to quick bug-fixes. This app is not without issues on certain releases, but the devs will not leave you stranded as happens with too many companies.
It's an awesome module! Unfortunately I had a problem with the catalog points because of my theme (it was working on any other theme). The one I bought the theme from said it is not his business to fix that, but the Sweet Tooth team was unbelievable Even if it wasn't their responsibility, they helped me and they fixed it! You won't have a problem with them, ever, because they are truly professionals. Now it's working like a charm, I'm excited about my customers' reaction :)
Kudos to the Sweet Tooth team as they have a Never-Give-Up working attitude in solving the client's problem either related or not to their module. Their respond is unbelievably fast compared to others we have come across. Keep up the good job!
Sweet tooth support team is the best knowledgeable and dedicated team I had ever worked with. Well worth your try if you are serious about your magento store. I have searched all over the web for the best reward program, and I believe sweet tooth is the one with no doubts.There might be glitches on your end of the project when installing and getting sweet tooth module on your website,but no need to worry. There is the great support team backing you up all the time.Great work!
Sweet Tooth support staff are AMAZING. They helped out on numerous issues trying to customize the extension for our highly customized theme. They worked back and forth with me getting a strange bug fixed that was only happening in chrome, and the issue ended up being a script that wasn't even theres that was interfering... but they worked through it and figured out the conflict - so helpful. Customers are using and enjoying the rewards system so far! - really impressed! Thanks very much!
Great, really great, you are very competent, very fast, great service, keep it up!
Amazing extension. Fast and very helpful support team. Thank you guys.
-Memel, Sweet Tooth User
I would recommend this to anyone looking to increase sales and encourage customer to keep coming back to buy. I had a small issue with a conflict with WebShopApps Invoice extension and the support team helped us out and resolved the issue very quickly.10/10 overall...
WOW!!! The people at sweet tooth are absolutely incredible. I am in no way a web coder so I needed help integrating some of the features into my custom template. I sent an email and within 30 minutes i got a reply asking me a few questions. Within an hour i was up and running! The program is running amazingly and my customers LOVE it!! I totally recommend Sweet Tooth!! 12/10 OVERALL!
wow! I just read without trying and now I read and try it... keep up the good work...you guys have a warm heart helping our business grow bigger.... Thank you... and Happy New Year!!
-pat_choi, Sweet Tooth User
Sweettooth is awesome! Amazing product, integrates well with magento but what separates them from the pack is their customer service. These guys really go the extra mile to make sure u are taken of. There customer support agents take the time to explain things to make sure u get up and running. They have quick response times and if they dont know something they look it up and get back to u right away. AMAZING! Go Sweettooth!
Wow - I really have not experienced any better service. Had a layout problem in my shop, they made me aware of. But since I could not get in touch with my web designer. Were they as helpful to correct the problem for me. :-) Not only do they provide a great support they give it incredibly fast. And then they offer a great product. Can one ask for more?
Installed with no problems on 22.214.171.124, great software and very easy to setup, a great product. Still getting store fully set up so am currently running the free developer plan for the time being. Yet despite not being a paying customer (yet) they bent over backwards to help me, I really can't recommend their support highly enough though, they really shine here! All in all an awesome package and I am looking forward to becoming a paying customer and rewarding them for their assistance
FANTASTIC! Absolutely unbelievable customer service. Following recent upgrade of Sweet Tooth it caused an extension conflict within my store with another extension. I was a little annoyed to say the least as it explained why I had no sales the previous day! I emailed at 830am GMT asking for help. By 842am GMT the issue was resolved. Impecable service and fantastic product which my customers love and want to keep coming back for more. 5* for product and service.
Sweet tooth is a good product and as the old adage goes, you pay what you get for. The product is constantly being updated and the documentation is extensive. It's meant to be a white glove service and they do a really good job at facilitating that. The support for this product is fantastic and are available 24 hours a day.
I'm using this and it's very good, also with great support! Thank you guys!
Very useful extension. In times where the competition is not sleeping, such a solution is a must. Excellent support team which has helped us in any issue.
I hesitated to buy this extension earlier. Was not cheap at that time, but since we added in the point system working great! We've got new clients, exi sting ones love that we give them discounts. The extension worked smoothly with our custom theme, and whenever i had questions the support team responded quickly. Continous patches on the extension which improove the functionality and solve any upcoming issues. And you easily can upgrade without messing up your shop which is really useful. One of the best investment we made. Highly recommend.
We always recommending this extension to our clients as we are Magento industry developer we always prefer Sweet Tooth for almost all the clients who are looking for the Robust Reward System with their eCommerce Store. Best Extension Ever for the Magento Community and Enterprise Version.
The team at Sweet Tooth has been great helping us get our account set up. Installation was easy, and the account rep gave a great tutorial on how to implement the product. Their site also gives great instructional info/tutorials on how to set up the extension. We are really looking forward to see how this extension helps to grow our business!
-Sweet Tooth User
Exactly what i was looking for! Amazing app very quick to install and use!
-Sweet Tooth User
Thanks for the product! Very easy and smart! Great work guys. Keep rocking
-Sweet Tooth User
I was hesitant when signing up for Sweettooth due to the monthly cost, but it has totally been worth it! We've had a huge increase in our repeat customers.In addition to that, their support is hands-down the best I've encountered in a long time. Keep it up Sweettooth!!
-smccabe928, Sweet Tooth User
I install & administer Magento stores for clients as well as operating one for my own retail business. After looking at several of the rewards based systems out there I went with Sweet Tooth and I haven't regretted it. Yes it is a complex system but I think a good rewards system would be. The features are top notch and they are continually making the system better. They take suggestions and apply them to future releases. I use the Ultimento theme which comes with Sweet Tooth integration built in. All I had to do was tweak some CSS to get things to look just right for my site. My customers are using and liking the loyalty system and while it is early, I expect it will give me a leg up on my competition. Getting something for free is always good. The combination of the Ultimento theme and the Sweet Tooth Loyalty extension has been, well, sweet! I highly recommend Sweet Tooth.
-Kent1234, Sweet Tooth User
I bought this extension almost 2 years ago now and has been great to work with it. It's intuitive and it's great for conversion. When 1 month ago changed my template and had some issue with the display of the points but the support team was HANDS DOWN the best one I've ever dealt with. I've spoken to Roel, Lynn and Daisy, and all three always gave me the right support and answer for my issue, also going the extra mile.
-lesroi, Sweet Tooth User
ST has quick, knowledgeable and friendly support. They've spent a lot of time debugging our website for something that turned out to be a server error and was resolved when we moved to a better server (and thus had nothing to do with their extension). We have lots of extension installed and we didn't have a conflict which is a normal thing on Magento website with many third-party extensions.
We have used this extension for multiple sites and are very happy with the results! Great for increasing customer loyalty.
-bamsebrille, Sweet Tooth User
I am extremely pleased with this extension (so excited to be rewarding my customers) and the company offering. They made me feel like I was first on their list through the whole process. They also made me feel like I was a big corporation. That is an awesome feeling for a small business owner! They installed the program quickly and when there were issues - they had no problem helping me solve some of them and stepping in and fixing some of the issues themselves. I am super pleased with their support service. I would totally recommend this extension to any magento store owner who want to reward their customers and create repeat business. You can reward your customers for just about everything. From sharing on social networks (Facebook, Twitter, Google & Pinterest), you can reward their shopping experiences too. I especially LOVE the referral rewarding. It is an affiliate program basically - but instead of having to keep money aside monthly to pay your affiliates - they earn points to redeem in your store. Oh - and you can reward your customers on the release of the program in your store - by going in and transferring points into their accounts. I did that for the customers who signed up and purchased this year. I thought it would be a nice touch to start some of the customers out with points from the start. I have had a good response so far from my customers. They like the concept and I think it will soon be known to others that I am offering this. This is a big thing for my website to offer this because none of my competitors offer a reward point system! I like that! Plus the cost isn't too bad - considering most magento extensions and maintenance can run into the thousands monthly. Their monthly payment program is ideal for the small business!
Our Magento site was very much customized, and default extension install didn't work. Step by step with huge support from Sweet Tooth team we did manage to work it and does work perfect now. With big thanks!
This extension is great, it's feature rich and works as described. However one other thing that is really important is their technical support which is great and that's why I recommend this product. Thanks Sweet Tooth team!
-Josipp , Sweet Tooth User
Sweet Tooth is the exact package I was looking for our under-design store. The extension works great and most importantly the customer support from Sweet Tooth team is outstanding-prompt and professional!
Hi All, Looking across all the extensions available to reward customers we settled happily on Sweettooth. From the outset the team were very informative and clear in there communication - not complete geek speak. As anyone in online retail will know it is all about customer service - things are always going to go wrong / some things going to break somewhere but it is the reaction of the retailer which counts. In this case sweettooth is in effect the retailer and we are the customers. With all the other extensions/plugins on our site small changes/upgrades always have a certain knock on effect. Sweet tooth were right in there to sort the game out, straight up communication and monitoring the issue untill it was resolved - even staying late after work to coincide with our developers working hours here in NZ so they could chat back and forward in an effort to get it sorted asap. Yes, i would say alot of coffee is consumed in the office there :). In short, this was easy to implement, customers love something free, it works very well for us and the team in Sweettooth are easy to deal with and really do care about us - the customer. Thanks Guys
Yesterday I had an issue with the extension. When I contacted sweet tooth for support they were quick to respond and would not give up until the issue was resolved. They had spend a whole day e-mailing me and fixed the problem. If you have an issue do not hesitate to contact them as they are brilliant.
I'm a French user of sweet tooh so i try to write a good english,but all peoples know the french dont speak english lol! Sweet tooth is a very good extension for loyalty consumer. I had a little problem on my theme ,and support sweet tooth upload for me ,(and free) ,the last version on my store.they configure all parameters for me, Really ,the support staff are very professional and very quick to answer I recommended this extension for consumer
So we're using SweetTooth rewards for over a year now and we've been through a lot. In general they work very well, do exactly what they say it doest and even more. And I usually don't leave reviews - probably as 90% of people can't be bothered. But I was stoked when we needed their support. We wanted to do something unusual with points, something what's not easy and not in the plugin itself. They not only responded within 24 hours but also wrote exactly an instruction how to do it! WOW! I tell you what people - for me rule 80-20 works with plugins this way - 20% is actual plugin and how it works, 80% is support, because with it you can do everything. And I have to tell you! I haven't met in my entire IT career that brilliant support yet!
A complex extension always comes with integration problems so it is imperative to have good support. Sweettooth delivers this like no other!
-dotcom, Sweet Tooth User