Loyalty Analytics That Help You Improve
With the Sweet Tooth loyalty and analytics systems you can track the progress of your loyalty program, learn about how your customers are interacting with your store, and create decisions that can substantially increase loyalty in your store.
Try Sweet Tooth for free right now!Usage Reports
Usage reports show how customers are interacting with your loyalty program. These statistics allow you to gain an understanding of the popularity of your loyalty programs and understanding of the progress of your program as time passes.You'll get to view the following data:
- Points earned and spent over time
- Earn-to-send ratio
- Breakdown of points distribution
- Number of new loyalty members over time
Return on Investment (ROI) Metrics
ROI (Return On Investment) reports attempt to analyse the relationships between the amount you spend on your loyalty program and the sales in your store. These are important becasue they show the value of the loyalty program and give you a very direct understanding of the impact on your sales that having the program active is resulting in. You'll get to view the following data:
- Average order size vs average number of points per order.
- Cost of a loyalty member
- Average value per point
This feature is only available for Start-up plan subscribers or higher.
Customer Engagement Reports
Engagement reports allow you to analyze how customers are interacting with your store as a result of the loyalty program. When you know things like customers are 70% more likely to purchase a product if they already have a user account, understanding and improving your customer engagement could lead to major sales boosts. You'll get to view the following data:
- Store signup rates over time
- Newsletter subscription rates over time
- Rates of product reviews written over time
- Social (Facebook/Twitter/Referral) rating of customers over time
This feature is only available for Small Business plan subscribers or higher.
Personalized Advisor
Every month one of our advisors will send you advice that is catered to your store and helping you gain more value out of your loyalty program. You'll also receive your report via your e-mail and can also access it any time.
This feature is only available for Enterprise Business plan subscribers or higher.
